New desired feature for LogiApps route optimisation
Food, groceries and other consumer delivery services have met the challenge with how to communicate the actual, real ETA to consumers. We have solved the problem by giving the consumers real-time visibility to the progress of the transports.
When the transport plan has been made, LogiApps automatically sends an SMS to individual customers stating the planned time of a delivery. While the transport task progresses, LogiApps takes into account the possible difference between the planned time and the actual situation and calculates the actual delivery time.
Full transparency and real-time information on delivery transports
A unique link is also included in the SMS allowing the consumer to track the progress of the delivery on a map.
This all results in better customer service and less customer inquiries.
Interested? Contact us for more information – we are more than happy to help.